Privacy Policy

Information we collect

We may collect your name, email address, phone number, billing and shipping address, payment-related information provided through secure payment partners, order history, support messages, browser type, device information, IP address, and basic usage data needed to operate the website.

How we use your information

We use personal information to process and fulfill orders, communicate about purchases, provide customer support, verify transactions, prevent fraud, improve website performance, maintain internal records, and comply with legal, regulatory, tax, or accounting obligations.

Order and payment processing

Payments are processed through third-party payment providers. We do not intentionally store full card details on our website. We may receive limited transaction information such as payment status, transaction identifiers, or billing confirmation in order to complete and support your order.

Cookies and analytics

We may use cookies, local storage, and similar technologies to keep the site functioning, remember preferences, measure traffic, and improve the shopping experience. You can manage cookies through your browser settings, though some website functions may not work correctly if certain cookies are disabled.

Sharing of information

We may share information only with service providers and business partners that help us operate the store, such as payment processors, shipping carriers, hosting providers, technical support vendors, fraud-prevention tools, and analytics services. We may also disclose information when required to comply with law, enforce our terms, or protect our rights, customers, or operations.

Data retention

We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order support, accounting, dispute handling, fraud prevention, and legal compliance. Retention periods may vary depending on the type of information and the applicable business or regulatory requirement.

Data security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration. No internet transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

International operations

HONSUN GLOBAL supports customers from China and the United States. Your information may be processed or accessed in jurisdictions where we or our service providers operate, subject to applicable law and appropriate business safeguards.

Your choices

You may contact us to request access to your information, ask for corrections, raise privacy-related concerns, or request deletion where applicable under local law. We may need to verify your identity before fulfilling certain requests.

Policy updates

We may revise this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or service providers. The updated version will apply when published on this page.

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